Privacy & Data protection


1.  Introduction Helping Hands Support Group provides a confidential support service to enable those who are experiencing personal conflicts with organisations can obtain information about your Human Rights in which you can use to fight your corners. At Helping Hands Support Group the privacy and security of our members and the data they process with us is essential. Helping Hands Support Group are committed to protecting the data you share with us and this privacy policy explains how Helping Hands Support Group processes information. All information stored by Helping Hands Support Group is treated as strictly confidential and is stored securely and accessed by authorised personnel only.  Helping Hands Support Group maintains the technical, security and organisational measures to protect personal data against unlawful use, accidental loss, damage or disclosure.

 2.  Retention of data Helping Hands Support Group will not retain data longer than is necessary to fulfil the purposes for which it was collected. Data obtained by Helping Hands Support Group for means of communication will be kept for 30 days for queries and a maximum of 120 days for requested information.   From there, this data will be deleted.

 3. Acceptance of these conditions We assume that all users of Helping Hands Support Group website have carefully read this document and agree to its contents. We reserve the right to change our privacy policy at any time.

 4. Our legal obligation to disclose personal data We will reveal a user’s personal information without his/her consent if we believe that the disclosure of this information is legally required due to fraud etc

. 5.  For further information If you have any questions regarding the data Helping Hands holds, then please feel free to contact us via email at:: or contact us on Facebook page at